To Return Your Order

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can place the return request at https://ddouddou.com/apps/return_prime.
You can always contact us for any return question at ddouddouclothing@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Unfortunately, we do not accept returns on any items. We have a 7-day exchange policy.

 

To Exchange Your Order

• Place the exchange request at https://ddouddou.com/apps/return_prime
• Exchange of the product is subject to the availability of size.

If you have any additional queries, please contact us at ddouddouclothing@gmail.com.